BCO North Research Launch: Towards Experience Utopia

New and unique research was commissioned by the British Council for Offices (BCO) in February 2024 to explore the profound transformation in the office sector driven by the COVID-19 pandemic, emphasising the rise of customer experience as the new norm.
 
The new BCO report being launched in October shares the outcome of the industry-wide research and provides practical guidance through case studies, profiles, and best practice checklists aimed at helping BCO members adapt to and excel in this evolving landscape of customer experience.
 
The Northern launch event on 6 November will provide members with an introduction to the research and the panel discussion will debate critical success factors of customer experience best practise. Following the panel, delegates can enjoy refreshments and the opportunity to tour NatWest’s Spinningfields office. 

Space is limited so please book now to secure your spot.