Want staff back in the office? Think ‘Customer first’ and prioritise experiences
New British Council for Offices report tells employers and office designers to treat office workers like customers that need to be acquired and retained, and to find out what they want by means including experimentation and analysing metrics
BRITISH COUNCIL FOR OFFICES CROWNS THE UK’S BEST WORKPLACES
The nation’s award-winning offices showcase creative, flexible and inspiring work environments which make a positive impact on the surrounding communities
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October 24, 2024 
By BCO Media 