28 - 30 May 2025 | Bookings are now open for all.
Each year our flagship conference provides an engaging programme of expert speakers and opportunities to share knowledge.
This year’s packed agenda includes plenary sessions from leading voices, seminars to facilitate a closer discussion, office tours and networking opportunities.
Please find more information below.
The power of brand, design and quality
We are excited to be joining you all in Milan for the 2025 BCO Conference. This is the first time that The BCO has ventured to Italy and our three days in Milan promises to provide you all with much to see and do. We will be starting the conference slightly earlier on Wednesday lunchtime, to facilitate an exhaustive high quality programme of plenaries, seminars and technical tours. Additionally, we have included within the programme on the Thursday afternoon, time for delegates to engage in wider networking, and, if they wish to do so, participate in informal tours and explore the City. There really is so much to see in Milan.
Our NextGen members make up approximately 30% of the BCO membership and we have continued to encourage improved participation through discounted tickets for the conference. NextGen contribution and representation on all seminars has been a key target for the conference to promote greater integration and participation by our emerging talent.
In Milan, we will explore the transformative power of brand, design and quality. We are heading to the home of Italy’s most iconic names and host to the 2026 Winter Olympics to uncover how exceptional craft, design and industry drives one of the world’s most successful cities and places.
Known to many as one of the world’s capital cities of fashion and design, Milan houses some of the boldest and most experimental modern and contemporary buildings. The city’s spaces marry beautifully-crafted heritage with modern, post modern and contemporary architecture, creating a unique urban fabric.
We will see and hear how Milan is building on its extraordinary heritage of creativity and commerce to evolve towards reinvention as a net zero carbon and socially diverse city. We’ll explore Milan’s success in drawing major inward investment and the attraction of a new demographic, with some seven universities diversifying the city’s offer. As well as becoming a start-up and innovation hub, Milan recently developed excellence in life sciences and a mature Fintech ecosystem with over 13,000 financial services companies in Milan alone.
The conference will discuss what UK cities can learn from Italy’s design powerhouse as an iconic brand. As our own designers, developers, customers and occupiers work on the continued reinvention of the British office, this year’s programme will provide essential inspiration, discussion and guidance. With ever more being demanded of offices, this conference will guide delegates seeking to deliver buildings and places with the quality and longevity to represent, and enhance, occupiers’ brands. From showcasing the best in placemaking and product design, through to delving into the BCO’s wealth of vital research either undertaken or in progress - maybe you have something to contribute? You will have an opportunity to meet with some of the BCO judges from around the UK and discuss the awards criteria: the BCO’s Milan conference is not to be missed.
Address:
Superstudio Events
Via Tortona, 27, 20144 Milano MI, Italy
Superstudio Più is situated in a prime area of the city's Fashion and Design Tortona District. The venue has been transformed from a former General Electric factory into 20,000 square meters of stylish and versatile event spaces, opening its doors in 2000.
Superstudio Events care about the environment.
ISO 20121: Our strategy
Superstudio Events are committed to improving their business strategies while fully respecting sustainability and environmental protection.
In 2023, they obtained ISO 20121 - TUV Nord certification for the sustainable development of the Superstudio Più and Superstudio Maxi venues with the help of Locom Sustanaibility Project Management, where they have initiated an improvement process in which they progressively engage in:
Discussions & Seminars
Oliver Hall | Make Architects
Helen Hare | GPE
Richard Kauntze | British Council for Offices
Mark Lacey | Turner & Townsend Alinea
Andrew Tyler | Knight Frank
Tours
David Ellis |GPE
Bill Price | WSP
NextGen
Oliver Hall | Make Architects
Golf
Penny Vinten | Overbury
Cycling
Carl Giles | Turner & Townsend Alinea
Martin Quinn | Head of Project Delivery | GPE
Photography Competition
Chané Scallan | British Council for Offices
Design & Marketing
Mary Economidou | British Council for Offices
Chané Scallan | British Council for Offices
OB Consulting
Public Relations
ING Media
Sponsorship
Victoria Armstrong | SAS Event Management
Event Organisation
SAS Event Management
This year's BCO Annual Conference Charity Partner is XLP.
XLP is a youth work charity that began in 1996 when a school, shaken by a playground stabbing, asked a local youth worker to come in and help restore hope. Today, we support over 4,000 young people each year across nine inner London boroughs and the City of London, breaking chains of inequality and empowering them to rise and transform their futures, through education, mentoring, sports, arts, and community work.
This year, we’re on a mission to raise £15,000—and we need your support to make it happen! Every contribution brings us closer to our goal. Join us in making a difference!
We are proud to be working with Climate Impact Partners to make this event CarbonNeutral®. This means that the emissions produced from heating, lighting, waste, supplier and organiser travel, have been balanced out by supporting carbon finance projects which reduce the equivalent amount of CO2.
Carbon Neutral Event Certificate: BCO Annual Conference 2025
CarbonNeutral® certification was created and is managed by Climate Impact Partners. It was the first clear set of guidelines for businesses to achieve carbon neutrality back in 2002, and every year since then Climate Impact Partners has continued its commitment to providing a robust framework for clear, transparent and high-quality carbon neutral action.
The CarbonNeutral Protocol is a publicly available document that sets out the requirements for companies to achieve CarbonNeutral® certification. It is updated annually with input from an Advisory Council of external experts to ensure it reflects the latest industry and scientific best practice.
Find out more at carbonneutral.com.
Venue
Superstudio’s corporate culture is strongly influenced by sustainability. Through a series of long-term investments, they have significantly reduced the energy consumption of their venues, cutting emissions by more than 850 tons of CO2 annually. They exclusively use 100% renewable energy and incorporate heat recovery technology. Their goal is to improve the area sustainably, while protecting the environment. Superstudio regenerates existing buildings to provide new life to abandoned areas, for instance, Superstudio Piú used to be a former General Electric factory.
Superstudio Events are committed to improving their business strategies while fully respecting sustainability and environmental protection. In 2023, they obtained ISO 20121 - TUV Nord certification for the sustainable development of the Superstudio Più and Superstudio Maxi venues with the help of Locom Sustanaibility Project Management, where they have initiated an improvement process in which they progressively engage in:
Radisson Santa Sofia
Ideally situated in the heart of downtown Milan at the intersection of Via Santa Sofia and Corso Italia, the Radisson Collection Hotel, Santa Sofia Milan is positioned between Piazza del Duomo and the renowned Navigli canal district.
This project has transformed a 1960s office building into a five-star, LEED Gold-certified hotel, blending modern sustainability with the building’s original architectural integrity and façade. Previously occupied by Allianz SpA until 2018, the hotel spans 13,000 square meters in Milan's historic centre, opposite the M4 Santa Sofia train station, which offers a direct link to Linate Airport in 15 minutes. The refurbishment complies with CRREM standards and aligns with PIMCO Prime Real Estate’s sustainability and energy efficiency goals. Key features include the installation of photovoltaic panels and the use of advanced building systems, while preserving the original façade helps reduce the carbon footprint of the renovation.
Sustainable travel to Milan
There are several options for traveling to Italy from the UK without flying, thanks to Eurostar’s service from London, which connects to various high-speed trains from Paris or Lille/Lyon to northern Italy. These routes allow you to reach Milan in a single day from London.
For more details on train travel to Milan, click here.
Alternatively, there is a slower route via ferry from Harwich, located in the East of England, to Rotterdam in the Netherlands, followed by a train journey to Italy.
If you’re based in the North of England or Scotland, you can also take a ferry from Newcastle or Hull to the Netherlands, then continue by train to Italy.
Bookings are now open to all. The prices below are for your information and exclude VAT. 22% Italian VAT will be added to the fees when you confirm your booking.
Conference enquiries:
SAS EVENT MANAGEMENT
T: +44 (0)1722 339811
E: bco@sasevents.co.uk
Fees must be paid within 30 days of the date of the invoice and no later than 7th May 2025, whichever is soonest.
Cancellation Policy: Cancellations received by email to registration@sasevents.co.uk on or before Wednesday 23rd April 2025 will be charged a 20% administration fee which must be paid in full, any amounts already paid will be refunded less the administration fee. Cancellations after this date will not be refunded and the original invoice will remain payable in full. The BCO Cycle Challenge and BCO Golf Cup are non-refundable. Substitute delegates will be accepted at any time.
Everything you need to know before the conference will be available on this site using the navigation menus to your top and left.
Below you can find the official BCO Annual Conference Brochure for Milan 2025:
If you are unable to find the information that you require in this section of the website then contact bco@sasevents.co.uk or call SAS Event Management on 01722 339811.
The full list of conference delegates can only be viewed by those booked to attend the conference.
The list will be available and sent to you once your booking is confirmed.
Bookings for members are now open to all. Visit our book now page or use the red button on the right hand side of this page.
Conference Hotel
Radisson Santa Sofia
Via Santa Sofia, 37, 20122 Milano MI, Italy
Distance from Superstudio Più: 2.7km
10 min taxi, 30 min walk
Public transport option: Metro M4
Booking link
* FULLY BOOKED
Other hotels:
Annual Cycle Challenge – Venice to Milan
12:00: BCO Golf Cup
16:00: Annual Cycle Challenge arrive in Milan
10:00 – 12:00: NextGen Networking
12:00 – 14:00: Registration & Lunch
13:30 – 14:00: NextGen Mentoring
14:00 – 14:15:
Session 1 - Conference start and Welcome
14:15 - 15:00:
Plenary 1 – ‘Welcome to Milan’
Carlo Alberto Carnevale-Maffè
15:00 – 15:30: Coffee
15:30 – 16:30:
Session 2 – Plenary 2 – ‘Delivering Milan’
Chris Brett, CBRE
Manfredi Catella, Coima
16:30 – 17:00: Where Next?
Helen Hare, BCO Conference Chair
18:30 – 20:00: Drinks Reception
20:00 – 23:00: NextGen Networking
09:00 – 12:30:
Session 3a – Choice of long technical tour
09:00 – 10:30:
Session 3b – Choice of:
10:30 – 11:00:
10:30 – 12:30:
Session 4a – Choice of short tour
11:00 – 12:30:
Session 4b – Choice of:
12:30 - 14:00:
14:00 – 17:00:
Session 5 – Choice of technical tour or informal tour
18:00 – 19:00: NextGen Networking
19:00 – 23:00: Party
09:30 – 10:45:
Session 6 – Plenary 3 – ‘Meet the contractors’
CHAIR: Angela Joseph, Brookfield Properties
Mark Chain, Overbury
Matthew Nesbitt, Hare
Gavin Seager, Mace Construct Specialist Services Ltd
Callum Tucket, MPX
10.45 - 11:15:
11:15 – 12:45:
Session 7 – Plenary 4 — ‘Design and brand’
CHAIR: Katy Ghahremani, Make
Philippa Wagner, PeoplePlacesSpaces
Speaker TBC, B&B Italia
12:45 - 13:00: Conference Close
13:00 - 14:00:
Wednesday 28 May | 14:15 – 15:00
Speaker: Carlo Alberto Carnevale – Maffé, Associate Professor of Practice of Strategy and Entrepreneurship at SDA Bocconi School of Management
Milan is the financial centre hub and economic powerhouse of Italy, but also the centre of design and fashion. It is a vibrant city that has seen huge reinvention and development, which has been done sensitively hand-in-hand with sustainability at its core.
To ground the conference in Milan and provide orientation to delegates, proud Milanese and Associate Professor of Strategy and Entrepreneurship at the highly regarded Bocconi School of Management will provide a historical overview of the modern city and summarise how Milan has managed a transformational regeneration in modern times.
Wednesday 28 May | 15:30 - 16:30
A unique one to one interview between two leading figures of the Milan property scene – Chris Brett, Head of Capital Markets (Europe) CBRE and Manfredi Catella, Founder and CEO of COIMA.
COIMA is a leading group for the investment, development and management of property assets on behalf of international and Italian institutional investors. Active in the Italian real estate sector since 1974, among its most important projects, the group has developed and still manages the Porta Nuova neighbourhood, one of the most prestigious urban regeneration plans in Europe, first in the world to achieve both the LEED for Cities and Communities and WELL Community sustainability certifications.
During the conference, technical tours are offered to Porta Nuova and also the 2026 Olympic Village and the Porta Romana disused railway yard, which is a regeneration project under development. This is therefore a unique opportunity to hear insight direct from the COIMA CEO on the insight and drivers behind the developments and how significant regeneration and placemaking schemes have been delivered.
Friday 30 May | 09:30 – 10:45
Meet the Contractors – a lively and engaging debate with contractor leaders from the industry who will discuss the challenges their businesses face with the delivery of office space, what they would like to see more of and their thoughts for the future.
There will be ample period for Q&A so delegates can probe the panel.
Friday 30 May | 11:15 – 12:45
The importance of brand and design in the workplace - what can be learned from hospitality and the design industry, and, where next !?
Hospitality and the workplace are converging in ways that go beyond shared design and service inspirations. Today, the workplace can take valuable lessons from how hospitality is evolving to align with people’s shifting values and how they choose to live. Workers are rethinking the traditional 9-to-5, diversifying their careers, seeking fulfilment, or choosing “good enough” jobs over high-stakes roles. These changes reflect a broader desire for freedom and balance, especially as older, hierarchical work cultures fall short of modern expectations. Adding to the shift is the demographic “Flip”: in 2024, the global population aged over 65 surpassed those under 15 for the first time. This milestone is set to redefine workplace dynamics, consumer spending, and hospitality trends, with longevity and intergenerational lifestyles taking centre stage.
This plenary will unpack some of the key trends shaping the future and explore how trailblazing brands in hospitality, and adjacent categories, are responding to these seismic shifts, and what this means for the future of work, travel, and living.
Thursday 29 May, 09:00 - 12:30 & 14:00 - 17:00
The tour includes a visit to both impressive buildings in the City Life business district to the west of Central Milan. City Life, originally developed by Generali, was commenced in 2009. The total area of development is around 36 Hectares and provides 1300 apartments. The final section, CityWave, to the east of the area is due for completion in 2025.
The district includes a significant transport interchange, extensive areas of retail, restaurants, surrounding residential development, top quality public realm with parks and extensive tree planting.
Of the 3 towers, Allianz (209m) was constructed first and PWC (175m) last, being complete in 2020. Delegates will see lobby areas, fitted out floors and the client and dining spaces at the top.
Thursday 29 May, 10:30 - 12:30 & 14:00 - 16:00
The Sign has been developed by Covivio and is situated to the southwest of central Milan and completed construction in 2024. Conceived as a business incubator,the overall development is around 40,000m2 across four buildings which share common features in the design and linked by public realm featuring extensive planting. Occupiers include AON and NTT Data.
Delegates will be able to visit the recently completed L’Oreal headquarters fit out. The campus certification is LEED Platinum, Near Zero Energy Buildings (NZEB) class ‘A’ and BiodiverCity. The location is part of a wider urban regeneration of a former industrial site and has excellent public transport links. The tour starts in the office of Sign architect Progetto CMR which is close to the site.
Thursday 29 May, 09:00 - 12:30 & 14:00 - 17:00
The Parco Romana Coima masterplan is a regeneration project to the south of Milan focused on a disused railway yard. The tracks in this area have long severed two important districts of the city.
The heart of the masterplan is the Olympic athlete village which will serve the Milano – Cortina winter games of 2026.
Following the games, the buildings will become student residences with over 1,000 places. The principal buildings are of modular construction and will be surrounded by green spaces. The active rail track will be decked over and landscaped to provide an improved visual outlook as well as an acoustic screen. Delegates will continue past Lorenzini 8 which will provide 32,000m2 of office space in the form of two L shaped interlocking blocks, incorporating roof top amenity space.
After passing the Prada Foundation campus, delegates will arrive at Symbiosis, developed by Covivio. This collection of buildings has transformed a previous industrial site into a new mixed-use facility comprising 130,000m2 of office, retail, education, showrooms and research space. Delegates will see the public realm, water features, offices and amenities in the principal building. The combination of this site with Parco Romana will lead to a full regeneration of the Porta Romana district.
Thursday 29 May, 09:00 - 12:30 & 14:00 - 17:00
The Porta Nuova district is a large urban regeneration area to the north of the historic centre of Milan. The area extends from Garibaldi station in the west through to Piazza República, Lombardia and Via Melchiori Gioia. The 34-hectare district now contains many office buildings (57,000m2) including several of height. In addition, there are retail zones, cultural spaces and apartments. To enable the development there was also very considerable infrastructure investment to provide road tunnels, metro connectivity, cycle paths and other landscaping. At the centre is a very large new park named Biblioteca degli Alberi. During the decade of its main construction (2005 – 2015) it was the largest construction site in Europe.
Leading Milan developer Coima will commence this tour from their own offices on the campus. They will present the masterplan, and delegates will then see two current buildings including Pirelli 35 and Gioia 20 twin towers which have extremely strong sustainability and energy characteristics based upon PV’s incorporated in the cladding and the adaptive re-use of existing buildings. Gioia 20 uses no fossil fuels and 65% of its electricity will come from renewables.
Thursday 29 May, 14:00 - 17:00
The MIND innovation district is described as an urban centre of scientific excellence, building a city of the future. The aim is to create an ecosystem of exchange between the private and public sectors. The location is a short coach ride to the northwest of the city on the site of the 2015 Universal Exhibition (Expo). Today the site is a collaboration between Arexpo, the public company owning the site and global development company, Lendlease.
The master plan envisages maximum permeability at street level via a system of courtyards. Specifically, the site will be a home for the University of Milan, the Human Technopole incubator labs and numerous other facilities. Delegates will visit the Lendlease marketing suite to understand the ambition of the masterplan as well as buildings emerging on the site.
One of the key locations’ delegates will visit is the new West Gate which is in construction. It will provide 50,000m2 of office space across twin timber buildings rising to 13 storeys and will be complete in 2026.
Thursday 29 May, 10:30 – 12:30 & 14:00 - 16:00
The Monte Rosa building is located to the west of Milan just beyond the City Life campus and developed by AXA IM Alts. This building was first delivered as a commercial office headquarters in 2003 and has been recently extended and upgraded by the same design team.
The revised design incorporates new MEP systems plus photovoltaics on the roof, energy consumption has been cut by 40%. The new building is a mixed-use facility providing offices, gym, nursery, education, gardens, public realm and a cafe.
Overall, the building is now around 80,000m2 and has achieved WiredScore Platinum status. The building offers extremely flexible space over 5 storeys with a lowered rear courtyard. Delegates will visit a variety of spaces on the campus including the Leading business school 24 ORE.
Thursday 29 May, 10:30 – 12:30
Founded in 1902 by Ferdinando Bocconi as “Institute of Higher Education in Economics”, Bocconi University was the first Italian University in the field.
The first building in via Sarfatti 25 was designed by Giuseppe Pagano and represents a perfect example of rationalist architecture. In the following years, the Student House was followed by the Library. In the framework of the Strategic Plan “Bocconi 2000”, Bocconi University decided to further expand the campus and the first SDA School of Management was developed closely followed by the velodrome.
More recently, the Via Roentgen building, by Grafton Studio was inaugurated in 2008. Finally, in 2019 Bocconi campus expanded to an area previously occupied by a milk processing plant through a project of urban requalification. Designed by Japanese architect, Studio Sanaa, the new campus comprises the buildings of the new SDA School of Management, the Castiglioni student house and a new sport centre.
Delegates will see all aspects of this campus which has been thoroughly upgraded with the striking and innovative new School of Management.
Thursday 29 May, 10:30 – 12:30 & 14:00 – 16:00
Torre Velasca is one of Italy’s most iconic buildings and soars 75m above the city skyline to the south of the historic centre, only 500m from the Duomo. It comprises 20,000m2 of mixed-use space, completed in 1958 and designed by Studio BBPR. The mix of uses is unusual being residential at the top thereby benefiting from the views with offices below and a fringe of retail at street level. The building was effectively listed in 2011 in recognition of its innovative design and revolutionary architectural form at completion.
The investor and developer, Hines, has recently undertaken a major refurbishment and intervention to enhance its value, sustainability and energy efficiency. Delegates will see the refreshed public realm and setting at street level which surrounds the slender office portion of the building.
A visit to the top enables delegates to experience the views over the city from the wider residential area. In addition, there is a visit to an occupied office floor of real estate lawyers, Studio Inzaghi now occupying recently refurbished space.
Thursday 29 May, 10:30 – 12:30
Further details to follow.
Thursday 29 May, 10:30 – 12:30
The WPP Milan campus provides workspace for over 2,000 people working in the advertising, communications and media industry. The building now houses 35 agencies under a single roof and was opened in 2021. WPP believe they have created unique spaces for co-creation, and has been designed to specifically enable greater collaboration and encourage creativity across teams for the benefit of clients.
The building is conveniently located within the historic district of San Cristoforo not far from the BCO conference base of Superstudio. The building now forms a key part of the urban redevelopment area which was previously an abandoned industrial area. Delegates will see an excellent example of adaptive re-use in what was once one of the most important factories in the city. The campus comprises a total area of 27,000 square metres and has been renovated to reflect the historical and cultural heritage of this part of Milan.
Thursday 29 May, 14:00 – 16:00
Image: YesMilano - Duomo-AnnaDella-Badia
Experience the grandeur of Milan’s iconic Duomo di Milano with a guided tour that takes you through its interior and up to the terraces for panoramic views of the city.
Start inside the cathedral, with its intricate Gothic architecture, from the towering spires to the beautiful stained-glass windows that date back to the 14th century. Your expert guide will highlight key features of the Duomo, including its historical significance and artistic masterpieces. Learn about the cathedral’s construction, which took nearly six centuries to complete, and discover hidden details like the Statue of Saint Sebastiano.
Next, ascend to the Duomo’s terraces via elevator, where you’ll be treated to spectacular views of Milan. From here, look out over the city’s rooftops, the Piazza del Duomo, and landmarks like the Sforza Castle and Galleria Vittorio Emanuele II. The terraces themselves are adorned with intricate sculptures and offer an up-close look at the cathedral’s spires and sculptures.
This tour provides a perfect mix of history, architecture, and stunning vistas, giving you a deeper understanding of Milan’s most celebrated landmark while offering one of the best views in the city.
Thursday 29 May, 14:00 – 16:00
Image: YesMilano - Teatro-alla-Scala-Orchestra- Badia
This is perhaps the most famous opera house in the world and dates from 1778. The seating capacity is 2,030 arranged as pit stalls, 6 tiers of boxes and an upper gallery known as the ‘loggione’.
The tour includes a visit to the eight rooms of the Museum dedicated to the Theater and music, and to the Theater’s principal foyer.
The original cost of construction was covered by the sale of boxes to wealthy Milanese people. The less wealthy watched from the stalls and stood up for performances. In the mid nineteenth century, the opera was also used as a casino, meeting and trading hall - including during performances. The lighting system gradually evolved from oil lamps to gas lamps and finally to electricity in 1883. Various renovations and improvements were carried out in the 20th century and especially to repair bomb damage in 1943. Today, the magnificent building also hosts the Academy of Performing Arts providing training for technical staff, dancers and musicians.
Thursday 29 May, 14:00 – 16:00
Image: YesMilano - Quadrilatero - Jose Limbert
Discover the elegance and style of Milan on a guided walking tour through the city’s iconic fashion district, a global hub for luxury shopping and design. The tour will begin on Via Monte Napoleone, one of the most exclusive shopping streets in the world, lined with flagship stores from top designers like Versace, Prada, and Gucci, with its refined architecture and window displays that showcase Milan’s renowned fashion sense.
Via della Spiga, a picturesque cobblestone street home to even more luxury boutiques, is synonymous with sophistication and elegance, offering a glimpse into the city’s high society. You will find high-end brands such as Dolce & Gabbana, Chanel, and Louis Vuitton. From here the tour will take you to Piazza San Babila, a bustling square where modern shops meet historic landmarks. The tour will continue through the nearby Galleria Vittorio Emanuele II, a stunning 19th-century shopping arcade with beautiful mosaics, glass ceilings, and luxury stores.
Your guide will offer insights into Milan’s status as the fashion capital of the world, sharing stories of its fashion history, iconic designers, and how the city became synonymous with style. This walking tour offers the perfect blend of Milan’s past, present, and future in the world of fashion.
Thursday 29 May, 14:00 – 16:00
Image: YesMilano - Castello_Sforzesco
Milan, one of the world’s four fashion capitals, is also a global hub for design and culture. In 286 AD, Roman Emperor Diocletian moved the capital of the Western Roman Empire to Milan, and it was here that Emperor Constantine issued the Edict of Milan in 313 AD, granting religious tolerance across the Empire. Milan’s rich history spans from an independent duchy to part of the Spanish and Austrian empires, and later the Kingdom of Italy under Napoleon. The city also played a key role in the rise of Benito Mussolini in the 1920s.
Milan’s legacy is deeply tied to the arts, particularly Leonardo da Vinci, who worked here from 1482 to 1499. His masterpieces, The Last Supper and The Virgin of the Rocks, as well as his Codex Trivulzianus, are housed in the city’s museums. Milan is also home to the world-renowned La Scala opera house.
In the 1980s, Milan became a fashion capital, and today it thrives as a modern metropolis, blending history with luxury shopping, design, and high-end dining. The walking tour of the historic city centre will explore the cities iconic landmarks.
Thursday 29 May, 14:00 – 16:00
Embark on a scenic walking tour through Milan’s creative heart, starting at Superstudio, and winding your way to the iconic Fondazione Prada, passing through the charming Navigli district along the way.
Begin your journey at Superstudio in the Via Tortona area, known for its vibrant design studios, trendy cafes, and fashion boutiques. This is Milan’s design district, where contemporary art and innovation meet. As you stroll, take in the local galleries, pop-up stores, and cutting-edge architecture.
Continue towards the Navigli area, Milan’s picturesque canal district. This neighbourhood, historically home to the city’s boatmen and artisans, is now a lively hub of cafés, art galleries, and boutique shops. Wander along the canals, where you’ll find colourful buildings and scenic bridges.
Cross the Navigli, passing through the Darsena now known for its artistic and bohemian atmosphere. At the end of the tour we will be hosted by one of Milan’s quaint bars for an Italian-style aperitif.
Thursday 29 May, 14:00 – 16:00
Image: Teatro-alla-Scala-Esterno
Hop on an open-top bus for a unique, panoramic tour of Milan, Italy’s fashion and design capital. This relaxing ride takes you through the heart of the city, offering stunning views of its most iconic landmarks and hidden gems. From the Duomo di Milano—the magnificent Gothic cathedral—to the Sforza Castle with its grand architecture and historic significance, this tour showcases Milan’s rich cultural heritage.
Enjoy the sights of Piazza della Scala, home to the world-renowned La Scala opera house, and the elegant Vittorio Emanuele II Gallery, a stunning shopping arcade with luxury boutiques. You’ll also pass by the Pinacoteca di Brera, Milan’s top art gallery, and Parco Sempione, a peaceful green space behind the Sforza Castle.
The open-top bus offers an unbeatable view of the city’s modern architecture, trendy districts, and historical charm. The audio guide will provide commentary, bringing Milan’s fascinating history, art, and culture to life. The open top bus tour is the perfect introduction to this vibrant city!
Thursday 29 May | 09:00 – 10:30
The Covid-19 pandemic caused a seismic shift to where, when and how we work with significant implications for employees, occupiers, developers and investors. Modern offices that have quality at the core and are on-point with the needs of occupiers are in the demand – the “flight to quality!”. What does this really mean? What is important and why – contemporary design, a strong focus on sustainability specifically carbon and energy performance efficiency, flexibility, location and embracing ESG criteria? The volume of accreditations and criterion of a “good” is vast and subject to constant evolution.
Our panel will explore what good looks like and what are the real points of focus that designers, occupiers, investors and developers should be focusing upon.
Thursday 29 May | 09:00 – 10:30
Join us for an engaging seminar exploring the evolving role of placemaking and third spaces in corporate real estate. As occupiers seek to foster innovation, attract talent, and strengthen community connections, the integration of “spaces in between” traditional workspaces has become more crucial than ever. This session will dive into how placemaking and local community networks are reshaping the workplace experience, driving business outcomes, and creating new opportunities for developers, landlords, and occupiers. We will examine emerging typologies, successful case studies, and future steps. Do not miss this chance to hear from industry leaders and discover how placemaking is defining the future of workplace.
Thursday 29 May, 09:00 – 10:30
PANELLISTS AND WORKSHOP FACILITATORS
The Next Generation of the BCO workshop aims to shape the future of the workplace. Through presentations and interactive sessions, NextGen members will share insights on key topics: desired workplace features, technology, sustainability, and culture. Participants from across the membership will then collaborate to envision the future of the BCO and the workplace sector. The goal is to identify innovative approaches, strengthen collaboration, and ensure the BCO remains relevant in the evolving workplace landscape. Workshop outcomes will be displayed during the conference and summarised in a post-event research paper.
Thursday 29 May | 11:00 – 12:30
The art of customer experience – the secret sauce to property success.
In today’s competitive property market, customer experience (CX) has emerged as a pivotal factor influencing both consumer satisfaction and business success. As consumers and customers become increasingly discerning, their expectations extend beyond mere transactions to encompass holistic experiences that resonate with their lifestyles and values. This transformation is evident in the rise of smart homes, sustainable building practices, and personalised services that cater to individual needs.
Likewise, the office property sector is currently witnessing a shift towards a more customer-centric approach. Developers and property management professionals are now prioritising user feedback, leveraging technology, and enhancing service delivery to create environments that foster community and engagement.
The future success of property development hinges on the ability to adapt to evolving customer preferences. As the demand for transparency, sustainability, and innovation grows, developers must integrate these elements into their projects. This includes utilising data analytics to understand customer behaviours, investing in technology for seamless interactions, and designing spaces that promote well-being, productivity and connectivity.
Ultimately, the success of future property developments will depend on a deep understanding of customer experience. By prioritising CX, developers and property management professionals can not only enhance satisfaction and loyalty but also drive long-term growth and sustainability in an ever-changing market.
Thursday 29 May | 11:00 – 12:30
Be part of an interactive session where the Technical Affairs Committee (TAC) will showcase the newly released BCO Guide to Fit Out. This is your chance to provide valuable feedback and help shape its future direction. The TAC will also highlight the key areas they are currently working on, offering a behind-the-scenes look at how evolving workstreams are reshaping office space design. Join the conversation and learn how your input will directly influence the upcoming updates to the Guide to Specification and Guide to Fit-Out. Do not miss out on this opportunity to drive the future of workplace design!
Thursday 29 May, 11:00 – 12:30
PANELLISTS AND WORKSHOP FACILITATORS
The Next Generation of the BCO workshop aims to shape the future of the workplace. Through presentations and interactive sessions, NextGen members will share insights on key topics: desired workplace features, technology, sustainability, and culture. Participants from across the membership will then collaborate to envision the future of the BCO and the workplace sector. The goal is to identify innovative approaches, strengthen collaboration, and ensure the BCO remains relevant in the evolving workplace landscape. Workshop outcomes will be displayed during the conference and summarized in a post-event research paper.
Helen Berresford, Sheppard Robson
Helen is passionate about designing for people, championing an activity-driven design approach that puts human experience and requirements at the heart of the design process. The breadth of Helen’s knowledge allows her to expertly advise clients on every step of the project journey, from the early due-diligence and strategy, to creating efficient and inspiring spaces that encapsulate the culture of an organisation. Often her work involves the blurring of the boundaries between 'live, work and play'—with a people-centric approach applied to ID:SR’s growing portfolio of work in the office, residential and hospitality sectors.
Fabio Bianco, Bio4Dreams
Dr. Bianco received a degree in Medical Biotechnology (2003) and a PhD in Pharmacology (2006) from the University of Milano. In 2007 he founded Neuro-Zone srl, a CRO focused on delivering highly technological product for increasing efficiency in drug discovery programs using a cutting edge multiparametric analysis approaches. Under his guidance, Neuro-Zone has been the 2008 European Academic Enterprise Award finalist. In 2009, NeuroZone was ranked among the Top 25 Most Innovative European Life Science companies at Eurecan European Venture Contest.
In 2016, Dr. Bianco founded BrainDTech Spa, focused on the development of biomarkers for brain diseases from liquid biopsies. As CEO of BrainDTech, he enabled BrainDTech to be among the Top 20 global miRNA based startups in 2021 (www.medicalstartups.org) .
Dr. Bianco is VP Scientific & Corporate Development at Bio4Dreams Spa, a certified private business nursery accelerator for early stage innovative startups in life science with over 35 founded startups within the last 5 years. He has become Scientific Reviewer Board Member of the Merck Manual of Health – Italian Version and sits on the Editorial Board of Annals of Neurodegenerative Disorders. He is also member of Life Science Professionals, Pharma Connections and Drug Discovery and Development Professionals.
Betsy Brady, Knight Frank
Betsy works in Knight Franks London Development Consultancy where she advises developers looking to regenerate the City of London’s stranded assets. Her focus is ensuring the next generation of commercial property within the Square Mile has sustainable purpose throughout its life cycle and meets the anticipated needs of the future workforce. Betsy has to solve the complex equation of the financial implications of the changing nature of the workplace and how can the desired outcome be achieved.
Betsy has a passion for ensuring the next generation of professionals is properly represented within professional organisations. Betsy serves as the Vice Chair for London on the British Property Federation’s Futures Advisory Board creating career growth opportunities for the industry’s next generation. Since 2021 she has led the BPF’s leading mentorship programme and is focused on its expansion into the regional and virtual space. In 2024, Betsy was selected as a MIPIM Challenger – a global competition amongst young real estate professionals tasked with solving urban developments’ most pressing issues.
Chris Brett, CBRE
Chris Brett is Managing Director, Capital Markets, EMEA for CBRE, leading the Capital Markets business across the UK and Continental Europe. Chris is based in Milan, so has a unique and grounded perspective on the city. CBRE Capital Markets is the #1 ranked brokerage firm globally, according to Real Capital Analytics.
Tom Buckley
Tom is a Partner at Core Five and a member of the BCO NextGen committee for London. He specialises in delivering projects within the commercial sector and has led the cost management role on several complex and challenging projects since joining Core Five early in 2015. His experience ranges from large scale developments such as 50 Baker Street for Derwent London through to high profile end user projects such as Sony Music’s headquarters in Kings Cross. Tom has also delivered a number of low-carbon retrofit projects for which he is very passionate about.
Victoria Caines
Victoria is an Associate Director at Turner & Townsend alinea, who specialises in MEP services. She recently joined the BCO National Judging panel, with her first judging role in 2024.
With over ten years of experience, Victoria has worked across various sectors, primarily focusing on commercial offices. Her expertise extends to both fit-out projects and shell-and-core developments.
She closely monitors how the industry adapts to the ever-increasing demands placed on the commercial office sector. Whether targeting embodied and operational carbon metrics, ensuring the wellbeing of tenants, or implementing SMART technologies to enhance building intelligence, Victoria recognises the critical importance of staying up to date with the constantly evolving technical aspects of construction.
Victoria has been an integral part of Turner & Townsend alinea for over five years, where she leads on the delivery of the MEP aspects for multiple large scale projects within the commercial office and mixed use sectors.
Carlo Alberto Carnevale-Maffè, Bocconi University
Carlo Alberto Carnevale-Maffè is Professor of Strategy and Entrepreneurship at SDA Bocconi School of Management, Bocconi University, where he has been director of the Master in Strategy. He also taught at MBAs and Executive Programs with Wharton School, New York University - Stern School of Business, HEC Paris, Steinbeis University Berlin, IMI New Delhi, Korea University Business School, St. Mary’s College of California, Columbia Business School.
He is president of the board of director of ASM Energia, a utility of A2A Group, and member of the Corporate Venture Board of A2A Spa. He is also president of “Fondazione Riccagioia” for genetic and agrifoodtech research. He is member of the board of directors of United Ventures, a high-tech venture capital fund, and Foolfarm, start-up studio for artificial intelligence. He is independent director and strategy adviser of leading international companies in technology and finance, some of them listed on Euronext stock exchange, and of industrial automation companies in India and USA. He has been member of the board of ABI Lab, research consortium of Italian Banking Association. He has been serving as scientific adviser to many national and international organisations, such as Euroconsumers Association, EY Consulting, CEFRIEL - Politecnico of Milan, Confindustria (ANIE, ASSOMAC, Assolombarda) and Confapi.
He has been member of the Data-Driven Task Force of Italian Government for the COVID-19 pandemic, within the eHealth Network of European Commission. He published several books and articles in scientific and professional journals, and served in many editorial boards of management journals (e.g. Harvard Business Review Italy). He collaborates as columnist and commentator for financial newspapers and televisions (Mediaset, Sky TV, RAI, Class CNBC). He has been interviewed and quoted on international press and media, such as Financial Times, Bloomberg, Reuters, BBC, The Guardian, Time, Business Week, Wall Street Journal, New York Times, International Herald Tribune, Les Echos, Frankfurter Allgemeine Zeitung.
Manfredi Catella, COIMA
Manfredi Catella graduated in Economics from Cattolica university in Milan and holds a Regional Planning and Real Estate master from the Polytechnic university of Turin. Catella is Founder and CEO of COIMA, a specialist in the investment, development and management of Italian real estate assets, focused on delivering an ESG impact.
Previously responsible for the Italian activities of the US group Hines, he worked for JP Morgan in Milan, Caisse Centrale des Banques Populaires in Paris, Heitman in Chicago and HSBC in Paris. Mr. Catella has gained 30 years of experience in the investment management and real estate sectors.
Chairman of the Riccardo Catella Foundation, Manfredi Catella is a financial analyst and member of the Association of Journalists, author of numerous articles and documents on real estate and land redevelopment.
Mark Chain, Overbury
Mark Chain is the Managing Director of Overbury’s Major Projects Division, bringing over 30 years of experience in the fit-out and refurbishment industry. Since joining Overbury in 1998, he has played a pivotal role in the successful delivery of large-scale, complex projects. His expertise spans commercial, contract and delivery management with a strong track record of executing high-profile fit-outs for global clients.
David Crew
David Crew is the Director of Global Operations for Hogan Lovells with direct responsibility for the firm's Corporate Real Estate, Procurement, Sustainable Operations and other support functions.
Hogan Lovells have 41 offices across the world totalling 2.4M RSF with c.7,300 people globally. David is focused on helping shape the culture of the firm, ensuring the firm benefits from a high quality office experience that supports the demands of an innovative law firm.
David has experience in leading strategic change across a global organisations including an award-winning “Smart Working” workplace program for an international financial services company.
Sophie Davies
Sophie is an Associate at Heyne Tillett Steel who takes a particular interest in heritage projects. With her research-based approach and eye for detail, she is adept at solving problems with existing fabric to mitigate risks in the early stages of design. Over her ten years in structural design, she's worked on a variety of different projects, from complex high-rise commercial buildings to historic conversions and retail refurbishments, and she's experienced working in multi-disciplinary teams on large and small developments over the full project lifecycle.
Katy Ghahremani, Make
Katy is one of Make’s directors and has been a Maker since 2004. Her portfolio spans a variety of sectors and includes designs for a number of prestigious hotels around the world, including the award-winning Temple House hotel in Chengdu, China.
Katy is currently leading Make’s high-profile refurbishment of Hornsey Town Hall. She’s passionate about interiors as well as architecture, and is often called upon to help clients develop their brand philosophy and identity. She is a driving force in the development of Make’s hotels and retail portfolios, hosting bespoke events, supporting our thought leadership, and engaging with clients and collaborators on their biggest challenges.
Katy is a trustee of the Built Environment Trust and was a longstanding member of the Architectural Appraisal Panel at the Royal Borough of Kensington and Chelsea. She sits on the Industry Advisory Panel for UCL’s Engineering and Architectural Design MEng course as well as the Westminster Design Review Panel.
Charlie Green, Greener Capital
Having co-founded The Office Group (TOG) in 2003, Charlie led the company for nearly 20 years as co-CEO growing the business to over 3 million square feet, with a reported valuation of £1.6 billion. Charlie stepped down as co-CEO in June 2023 and is currently focusing on other ventures. Charlie has dedicated his career to reimaging the way people work, blending innovative design with flexible, sustainable places. He is passionate about design, people and sustainability.
Oliver Hall
Oliver is the BCO NextGen Chair and Partner at Make Architects. In 2019 he established Make’s dedicated sustainability team and working group, Make Neutral, he is now Head of Innovation and Sustainability.
Oliver is a practicing architect and has worked on several developer led award winning workplace schemes, including 80 Charlotte Street, a major mixed-use scheme in Fitzrovia comprising commercial, residential and urban design. He leads Make’s major retrofit projects, developing the adaptive reuse and circularity approach.
In addition, he is the Masterplan guardian on the 240-acre Crescent Salford masterplan, a £2 billion regeneration project that combines urban design, commercial, residential, infrastructure, education and innovation use. Oliver continues to support young architects as an Associate Lecturer at Oxford Brookes University.
Nicola Jones, GPE
Nicola is Customer Experience General Manager for GPE, with a passion for creating efficient customer journeys to increase customer satisfaction and customer retention. Nicola has extensive experience working cross property functionally to develop customer strategies that align with the business’s priorities and initiatives.
Angela Joseph, Brookfield Properties
Angela is Director of Development working across a number of commercial developments within the Brookfield Properties portfolio with a current focus on delivery. Angela has experience working across both Australia and the United Kingdom as both a Quantity Surveyor and in Development with broad sector experience having worked on large scale commercial, life science and cultural projects. Angela is also the current Chair of the judging panel for the BCO Awards for London and South East.
Lauren Lewis
Lauren is a BCO Next Gen committee member and actively involved in Arup’s London Property Leadership team. She is a mechanical building services engineer with a passion for low energy, architecturally integrated designs within the commercial property sector. Lauren has led the MEP design and delivery of over 20 co-working spaces for a well known global brand as well as being involved in significant masterplans such as Television Centre and a recently completed 330,000ft2 redevelopment close to Liverpool Street ; both of which push the dial on achieving low carbon buildings.
Andy McBain, Natwest
Andy is Head of Future of Workspace & Design for Natwest Group and Junior Vice President of the BCO. Andy leads on workplace experience across Natwest Group which includes - new office designs, the evolution of the office, support for working from home and in the office effectively, workspace apps that support colleague collaboration and building efficiency. Andy has supported panel discussions at the BCO conferences in Dublin and Manchester and will be hosting the 2026 BCO conference.
Matthew Nesbit, William Hare Group
Matthew is Group Board Director and a respected member of the London supply chain. As a leading player in the steel industry, Hare are one of the major UK structural steel fabricators, always seeking to engineer the best steel frame solution for every client, with market leading approaches to sustainability, quality and technology they have fostered many long-term relationships. Having joined the business from outside industry, Matthew offers a different and valued perspective to this debate.
Eric Parry RA
Eric Parry leads a practice of about 110 delivering high quality buildings that demonstrate sensitivity to context and meticulous attention to detail. He is known for his intellectual rigor and sensitivity in every project, recognizing the importance of art and craft in the built environment. Eric's projects include a broad range of buildings both in the UK and abroad ranging from tall offices to residential as well as research and development and cultural buildings.
Eric has undertaken a range of wellbeing-led tall buildings, with inclusive and accessible public realm. Projects in the City of London include 1 Undershaft, to be the tallest building in the City of London; One Fen Court, described by the Guardian as “one of the most well-crafted buildings the City has seen for some time” as well as a new headquarter building for the City of London Police. In Oxford a mental health hospital and a university research building will be on a site with listed buildings, currently in use as a hospital, which will become a new graduate college.
International projects include Kyobashi, a landmark 180-metre tower in Tokyo, an R&D building in Singapore as well as a 5-star resort hotel in Okinawa.
He has also made significant contributions to the retrofitting and renewal of existing building fabric.
Eric has held several eminent posts, including President of the Architectural Association and he was elected a Royal Academician in 2006.
Neil Pennell BTech (Hons), CEng, MCIBSE, Landsec
Neil Pennell is Head of Design Innovation & Property Solutions at Landsec, one of the UK’s leading property companies. His role is to drive the design and development of innovative, environmentally sustainable and technically excellent buildings.
Neil is a senior thought leader specialising in technical and innovative solutions to decarbonise Landsec’s current and future portfolio, acting as a trusted adviser to the senior executive team.
He is charged with providing strategic advice to the business on sustainable building design, smart building technology and innovative procurement and construction processes to ensure Landsec retains its leadership position in the real estate sector.
This involves a wide remit to drive innovation and the application of new technology, including; Net Zero Carbon buildings, AI, advanced building analytics, IoT, BIM, P-DfMA, modern methods of construction, smart building and Prop Tech solutions.
Neil is an advocate of sustainable buildings, renewable energy technologies and intelligent building design. His goal is to create amazing and inspiring buildings for people; to live, work, shop and enjoy their leisure time.
Neil sits on the Board of the British Council of Offices (BCO) and chairs the Technical Affairs Committee which is responsible for producing the BCO’s industry leading technical publications. He is also chair of the Buildings Clients Group, a director of the Better Buildings Partnership and a member of the Construction Productivity Task Force.
Gavin Seager, Mace Construct Specialist Services Ltd
Gavin Seager has 30 years of experience in the construction industry and currently serves as the Managing Director for Mace Construct Specialist Services Ltd. His leadership style is calm, balanced, and highly motivated, aligning with Mace’s core vision and values. With a background in electrical engineering, Gavin joined Mace in March 2014 as an Operations Director in the Mace MEP business unit, overseeing projects from conception to completion. In 2018, he took over the self-delivery business, achieving steady growth and delivering MEP services to key clients.
Callum Tuckett, Multiplex
Callum joined Multiplex in 2017 as COO for Europe, the Middle East and Canada. During his 25 year career, he has risen from project-based positions to board level. He has been a Commercial Director in the Middle East and India, and is currently the Managing Director of Multiplex in the UK.
Philippa Wagner, PeoplePlacesSpaces
Philippa Wagner is a leading voice in the hospitality industry, celebrated for crafting future-focused brand experiences that combine cultural insights with strategic consumer understanding. As founder of PeoplePlacesSpaces, she collaborates with global brands such as Ennismore, Gleneagles, TFE Hotels, and Locke to develop innovative concepts and reimagine guest experiences to ensure lasting impact in a changing market.
A sought-after speaker at major industry events, Philippa shares her visionary insights into the shifts reshaping the wider hospitality sector. From evolving guest expectations to the intersection of cultural trends and design, her thought-provoking perspectives unpack the future of the industry, inspiring brands to innovate and adapt.
Her work includes the award-winning MM:NT Berlin Lab, a groundbreaking micro-hotel concept operating in perpetual beta, redefining room design and engagement through real-time guest feedback. With over two decades of experience, Philippa’s relentless curiosity and cultural awareness continue to drive innovation, shaping transformative guest experiences and authentic narratives for some of the world’s most beloved hospitality brands.
Simon Wyatt, Cundall
Simon is a Partner of Cundall having joined the pioneering building physics and sustainability team in 2005 as a graduate. In Simon’s career to dare, he has watched the team grow and flourish into the world-leading team it is now. Simon leads the net zero carbon and sustainable governance service streams; he is a member of the UK Green Building Council’s Members Advisory Committee, the British Council for Offices (BCO) ESG Group, the Whole Life Carbon Network (WLCN) committee and the Green Property Alliance, and as chair of the CIBSE Knowledge Generation Panel.
Chiara Zanello
Chiara Zanello is a Corporate Real Estate Manager within Willis Towers Watson’s Corporate Real Estate team in Europe, with over 10-years experience helping organisations to achieve strategic business goals by shaping and delivering successful Real Estate strategies.
Equipped with an international background, Chiara holds both global and regional Corporate Real Estate roles, including delivering projects in London and Milan. Chiara brings insight and experience from the hard and the soft components of the complex CRE world - from portfolio optimisation, transactions and financial analysis to CRM, employee experience, change management, ESG, I&D and more.
With a double background in Architecture & Engineering and Enterprise & Project management, Chiara possesses technical understanding and business awareness, with a passion for anything concerning sustainability and innovation in the Real Estate world.
Wednesday 28 May 2025
18.30 -20.00
Galleria Meravigli
Via Gaetano Negri, 6
Via Meravigli, 5
20123 Milan
The Gallery Meravigli is a private gallery in Milan that connects via Meravigli with via Gaetano Negri, near the central Piazza Cordusio and Piazza degli Affari. It was built by the company "La Milano Centrale" between 1928 and 1930 as part of the transfer of the Stock Exchange to Palazzo Mezzanotte which took place in 1932 and the director of the works was the engineer Luigi Repossi.
Thursday 29 May 2025
20:00
Superstudio Events
Via Tortona, 27, 20144 Milano MI, Italy
The BCO’s NextGen community continues to thrive, with membership increasing by over a quarter in the past year to exceed 1,260 members. Now making up a third of the total BCO membership, NextGen has become an integral part of the organisation’s activities and initiatives.
This year, the active involvement of NextGen members has resulted in their seamless integration into the main conference programme, ensuring that emerging talent plays a central role in shaping the agenda. This integration includes seminars and workshops open to all attendees, alongside exclusive networking events such as the highly anticipated NextGen party, providing unique opportunities for collaboration and connection within the community.
Alongside this, there is a dedicated lineup of events exclusively for NextGen members. For early arrivals, there’s also a dedicated programme on Wednesday to help kickstart connections and engagement within the community.
Networking Activities for NextGen Early Arrivals
10:00 – 12:00
Location TBC
We are delighted to welcome anyone who will be arriving ahead of the conference to join us for an informal get together. It will be a fantastic opportunity to meet people and make connections before the conference begins. We encourage all NextGen members to come together – this will set you up for the rest of the day. More details to follow.
NextGen Mentoring
13:30 – 14:00
Superstudio Più
The mentoring programme is a unique opportunity for NextGen members to be paired up with experienced mentors and benefit from their knowledge on how to excel in the office sector. At this drop-in session held at Superstudio Più, you will be able to link up with your mentor face to face before the conference starts.
NextGen Networking Drinks & Food
20:00 – 23:00
Galleria Meravigli
This informal drinks event gives NextGen members the chance to catch up after the first day of the conference and connect with new contacts, hosted by the NextGen. This event will take place after the Drinks Reception at Galleria Meravigli. With a special afterparty location to be revealed!
Seminar 3 & 6: The Next Generation of the BCO
09:00 – 10:30 / 11:00 – 12:30
Superstudio Più
The Next Generation of the BCO workshop aims to shape the future of the workplace. Through presentations and interactive sessions, NextGen members will share insights on key topics: desired workplace features, technology, sustainability, and culture. Participants from across the membership will then collaborate to envision the future of the BCO and the workplace sector. The goal is to identify innovative approaches, strengthen collaboration, and ensure the BCO remains relevant in the evolving workplace landscape. Workshop outcomes will be displayed during the conference and summarized in a post-event research paper.
NextGen Pre-Party meet up
18:30 - 19:30
Location TBC
Before the party kicks off, join us for a drink around the area. Another opportunity to make new contacts before walking together to the party at Superstudio Più. More details to follow.
Saturday 24 May to Tuesday 27 May 2025
Please note: You must register with and pay the BCO Annual Conference organisers for entry to both the 2025 Conference and cycle ride before you can sign up to this event.
Why should I ride?
The BCO Cycle Challenge will take place from Saturday 24th May to Tuesday 27 May 2025, arriving in time for the start of the Annual Conference in Milan, starting lunchtime Wednesday 28 May.
Arriving in Venice on the Saturday in time for welcome drinks, rider briefing and dinner, riders will depart early on the Sunday morning (25 May). After a gently rolling first stage through the Veneto Region, we cross into Lombardy for the finish of Day 1 on the southern shores of Lake Garda. The second day takes the ride through Lodrino and over Colle San Zeno at 1,410m, with some fantastic views over the Dolomites and the Stelvio in the distance. Following an overnight stop on the edge of Lago d’Iseo, we’ll make our final way into Milan on the third and final day, arriving on the Tuesday afternoon before the Conference starts at lunchtime on the Wednesday.
The route
Covering approximately 250 miles (400kms) over three days, the ride is varied in terrain and accessible to all riding abilities, but you will need to be prepared for some challenging road climbs and thrilling descents, so training is recommended! Final route planning is currently ongoing, and more details on the route will be released nearer the time.
Support on the road
The ride is fully supported. We ride as a single group or ‘peloton’ of a maximum 60 riders, with the emphasis on completing the challenge together, whilst networking and socialising with like-minded industry professionals. Nobody gets left behind, and stronger riders will always be on hand to support.
The ride is also fully supported by Club Peloton with a lead car, medical support, mechanical support, sports injury therapist, luggage transfers whilst on the event, hotel check-ins, and catering/ride snacks available at each stop.
The true spirit of the BCO ride is about inclusivity, helping one another and making new friends and contacts. If you’re looking to race or cycle at a brisk pace, then this ride is not for you!
Fundraising
You are encouraged to raise £500 for the Conference’s nominated charity, XLP. Once you have registered, you will be able to set up and ask for donations to be made to the fundraising page here.
Costs
NB For the purposes of Hivebrite this will be a free ticket, as the delegates will have paid for their entry via the Conference webpage, and this process is just getting them to register with Club Peloton.
The cost of the Cycle Challenge for 2025 is £1,600 (payable to BCO when you register for the Annual Conference) and includes the following:
Not included:
The entrance fee is non-refundable: delegate substitutes will be accepted at any time.
FAQs
Tuesday 27 May
Le Rovedine, a golf paradise, where Milan meets Nature and Art.
Le Rovedine Golf Club is nestled in the picturesque landscape of Milan, Italy, offering golfers an exceptional blend of nature and challenging play. The course is characterised by its lush fairways, strategically placed water hazards, and undulating greens, making it suitable for players of all skill levels.
Founded in 1968, Le Rovedine spans over 6,300 yards from the back tees, featuring 18 holes that wind through mature trees and manicured gardens. The club places a strong emphasis on sustainability and the preservation of the natural environment, which enhances the overall golfing experience.
Le Rovedine Golf Club is not just about golf; it fosters a vibrant community of players who share a passion for the sport. With its rich history and dedication to quality, Le Rovedine remains a premier destination for golf enthusiasts visiting Milan.
Format
The cost of the Golf Cup for 2025 will be £250+VAT.
Itinerary
Tuesday 27 May
Golfer to make their own way to Le Rovedine Golf Club
Buggies, trolleys and golf hire, if required, can be booked directly with Le Rovedine.
GPE, is a FTSE 250 property development and investment company in central London.
We believe in the power of people and partnerships to create exceptional, sustainable places in London that deliver for our customers and drive consistent growth and performance for our investors. Our spaces are designed and managed to create a sustainable legacy for our great city. One that inspires, enriches and enhances the lives of our customers and the communities that surround them.
Multiplex is a premier construction company known for shaping skylines and delivering iconic projects around the world. Established in 1962, Multiplex has delivered over 1,120 projects with a combined value of more than US$100 billion. Operating in 12 cities across four continents, our workbook includes some of the most complex structures across the globe. Our workforce shares knowledge and applies international best practice across all projects. Our growth has been controlled and focused, targeting clients, cities and projects that complement our construction expertise and vision for outperformance.
Troup Bywaters + Anders LLP is a high-performing building services engineering Partnership with 300+ people in eight offices. We are a carbon neutral business and frontrunner in the ‘Race to Zero’ taking positive action in everything we do. Our whole life approach provides advice and support with the design, construction, operation and ongoing management of our client’s property and assets focussing on sustainable, smart and healthy spaces. We work with many of the leading financial, legal and corporate clients delivering a range of commercial projects across the UK and Europe.
WSP is a leading multi-disciplinary professional services consulting business, providing engineering and environmental services from strategy and planning through to design and delivery. As a worldwide community of built environment experts, we are driven by a passion to change the world for the better. Through powerful partnerships and multi-disciplinary collaboration, we design places to deliver social, environmental and financial value for clients around our changing world. WSP takes pride in leading the way we collectively tackle the climate emergency and in October 2020 we announced our commitment to halve the carbon footprint of all designs and advice provided to clients by 2030, a first in the engineering consultancy sector.
We provide world-class Cost Consultancy and Employer’s Agent services to market leading Clients. From residential, commercial, mixed- use and towers, to unique cultural venues and international stadia, Core Five has been a driving force in support of some of the most complex, innovative, and sustainable projects in the UK and around the world.
Our work in central London office development includes 50 Fenchurch Street, 1 Broadgate, 2 Finsbury Avenue, The Acre, Angel Square and the over-station developments at Farringdon, Bank and Paddington. Since our inception, our vision has been to raise the bar through industry-leading expertise, innovative thinking and unrivalled Client care. To be the best at what we do, wherever we do it.
Heyne Tillett Steel is an employee-owned structural, civil and geotechnical engineering practice with a reputation for intelligent design and innovative, practical solutions. Established in 2007 by Andy Heyne, Mark Tillett and Tom Steel, HTS is now a Certified B Corporation with over 180 staff based in London and Manchester. In addition to working with many of the UK’s leading developers and architects, the practice tests and develops new structural techniques and technologies through its self-funded research initiative, HTS+.
At the forefront of the construction industry, John F Hunt Limited is a specialist contractor undertaking all aspects of tailored, complex demolition, civil engineering, and structural sequencing.
Our highly experienced team satisfies the growing demand for pre-construction advice to de-risk projects from inception, detailed guidance on repurposing existing buildings, and undertaking more substantial packages, ranging from demolition to entire concrete frames and cores.
While building robust and transparent client relationships in the commercial office sector, we remain focused on minimising our environmental impact and creating cleaner, sustainable solutions to innovate and transform our industry.
We’re Overbury. The UK’s leading fit out and refurbishment specialist.
Passionate people, exceptional projects, precisely as promised.
We deliver exceptional fit out and refurbishment projects that provide outstanding offices, higher education and science & research spaces. Collaboration is key. Our reliable teams are easy to work with and consistently deliver the highest quality.
We have six regional teams in London, Bracknell, Birmingham, Manchester, Leeds and Glasgow. Each has strong roots in their region and a robust supply chain of local businesses to deliver projects ranging from small change-and-churn, one-off projects, to large-scale capital
projects values up to £500m.
Robert Bird Group, a global consulting engineering firm and member of the SJ Group, has been a respected name in engineering since
1982. With over 800 staff across 12 offices worldwide we offer a comprehensive range of core services, including:
These services can be provided individually or combined to meet each client’s specific needs across various building and infrastructure
sectors. We integrate engineering design excellence with construction and delivery expertise to optimise cost, program, and risk
management.
We collaborate globally and act locally, committed to continual improvement and early adoption of new technologies. By prioritising
stakeholder perspectives and combining reliable experience with a passion for innovation, we deliver award-winning designs that turn
visions into reality, driven by the relentless pursuit of engineering excellence.
Turner & Townsend alinea comprises a 400-strong team dedicated to providing exceptional cost management services in London. With a dynamic and varied client portfolio spanning multiple sectors, we tackle diverse and captivating projects. Our goal is to become a leading data-led digital cost consultancy and a trusted authority in the economics of sustainability. Upholding our dedication to service excellence, we boast leading in-house specialist teams in MEP, utilities, façades, and BIM, setting us apart in the market.
Now in its 6th year, the BCO Conference Photography Competition returns, inviting delegates to enter for a chance to WIN!
As we convene in Milan for the 2025 BCO Conference under the theme “Making Your Mark: The Power of Brand, Design, and Quality,” this unique contest celebrates the city’s rich tapestry of architecture, design, and culture. Open exclusively to conference attendees, we encourage you to capture the essence of Milan—its bold statements in design, the artistry in its spaces, and the lasting impression it leaves on all who visit.
Whether you’re an experienced photographer or simply inspired by the city’s beauty, share your unique perspective. Our panel of judges will be looking for creativity, composition, and how well your image reflects this year’s theme.
Keep an eye on the BCO conference app, website, and social media channels for more details.
Terms and conditions apply.
To allow entrants more time to enter their photographs after the conference draws to a close on 30 May 2025, the official competition deadline is Wednesday 4 June 2025 @ 17:00 and no further entries will be accepted after this date. Entrants may enter up to three photos per person. This is a competition for the winning photographs from the BCO Conference. ALL skill levels, whether pro or amateur are invited to participate by capturing and sharing their best photos from Milan. A 1st Place Winner, Runner-up and Highly Commended will be chosen.
Entries are judged based on creativity, composition, and adherence to the 2025 theme: “Making Your Mark: The Power of Brand, Design, and Quality.” Prize winners will be chosen by a select panel of judges and their decision is final.
The competition categories will be announced on social media before the conference.
Eligibility: It is free to enter and there are three different ways you can enter.
Only photos uploaded via Instagram with @bco_uk tagged will be counted. Entries with name and chosen category in the subject line will also be accepted by e-mailing photographs to: mail@bco.org.uk. BCO Conference attendees ONLY.
Winners will be notified via email or telephone.
Copyrights and usage Rights: Winning images will only be used in connection with the competition and accompanying publicity and will include appropriate photo credits.
All photographers retain copyright of their work.
All entrants agree to the storage of their images in electronic form for the purpose of judging the competition and the private distribution of those images as required to complete the judging process.
The photographer warrants that the rights (of any kind) to the photograph have not previously been sold or granted to any third party.
Per Instagram’s rules, this competition is in no way sponsored, administered, or associated with Instagram or Meta Platforms, Inc. By entering via Instagram, entrants release Instagram and Meta from any responsibility and agree to Instagram’s terms of use.
By submitting your entry, you agree to all of the terms and conditions listed here.
What we learned from the BCO Annual Conference 2024
It had been more than ten years since the BCO was last in Birmingham and delegates were struck by the remarkable change to the urban fabric since then. Over the course of a decade, the city famously known as the ‘workshop of the world’ has lived up to its name, quietly delivering a number of sizeable new developments. The conference programme offered opportunities to tour impressive examples of such schemes, including Snowhill, Paradise 103 Colmore Row and Enterprise Wharf. Conference Chair, Peter Crowther, emphasised the “big part” that office developments play “in making cities vibrant places that people want to come to”.
The conference programme provided a platform for a diverse and stimulating few days, packed with discussion and thought-provoking debates. During the conference seminars and panels, delegates heard from regional and national experts on fundamental and innovative topics including the power of partnerships in regeneration projects, the impact of social value on lending for developers, and what today’s life science occupier looks like.
Discussions with experts from Google to Arup covered the need to tailor workspace to each of our own needs, including harnessing the power of AI. Meanwhile, Dr Hannah Critchlow, a neuroscientist at the University of Cambridge, revealed that when people work in the same room their IQs increase. Measuring the brainwaves of BCO President Despina Katsikakis live on stage, she explained, “There’s an interconnected hive mind between us. A brain synchronicity. We need spaces that are intelligently designed to activate our collective intelligence.”
Finally, the conference provided plenty of networking opportunities including the BCO Drinks Reception at the striking Library of Birmingham, and the Conference Party at the Luna Springs.
The BCO’s vibrant NextGen community played an important role in this year’s conference, with 200 NextGen delegates in attendance. As well as chairing seminar sessions, the NextGen committees hosted a series of events targeted at NextGen members, along with networking opportunities.
The Annual Cycle Challenge saw riders assemble in Newcastle before covering approximately 270 miles over 3 days on their route to Birmingham. The emphasis was on socialising with like-minded people from the industry, while riders worked to raise money for The Brain Tumour Charity.
For more conference highlights, see the hashtag #BCOconference on the BCO’s social media feeds. You can view the official video and photo album here.
7 - 9 June, Dublin 2023
What we learned from the BCO Annual Conference 2023
The BCO’s 30th Annual Conference attracted over 800 key players from all parts of the office industry to the thriving city of Dublin. The three-day event included an exciting programme of keynotes, plenaries, seminars and tours. The programme emphasised the importance of harnessing the new role of the office to support resilience and provide inspiring places for people and society to thrive. Here are our key takeaways…
Dublin: a city transformed
“Dublin, with its rich architectural heritage, and its remarkable transformation over the past two decades, serves as the perfect backdrop for our conference this year,” said Despina Katsikakis, Conference Chair and Senior Vice President of the BCO. Davina Saint, Director of the Irish National Assets Management Agency, has witnessed the phenomenal growth in the Irish market first hand, and her opening speech focused on how this transformation has impacted corporates. Saint also commented on the value of the office environment in enabling people, particularly more junior employees, to build the ‘social capital’ needed to progress in their careers.
The value of placemaking
Place has always defined the economic value of real estate, but there is now a real recognition that placemaking is essential for offices, cities and communities to thrive. Three major developers – Kevin Nowlan, Hibernia; Brian Moran, Hines, and Niall Gaffney, IPUT – discussed how they have addressed the challenge of balancing the cost of delivery with the investment in creating an experience and generating social value. “You don’t just need money, you need vision,” said Gaffney. Nowlan added, “As a landlord, you must also be a curator.”
Navigating business and politics
Guiding delegates through the maze of recent political and economic upheaval, two expert commentators: Pippa Crerar, Political Editor of The Guardian and Simon Jack, Business Editor at the BBC. The upside? According to Jack, “The good that business can do has finally been recognised.”
Reworking the workplace
Andy McBain, Natwest; Paul Casey, IBM, and Vernon Blunt, Ericsson, formed a panel of occupiers to explore the purpose of their offices within an ecosystem of wider places to work. They discussed how to balance new priorities: attracting and engaging talent, leveraging new technology and data, and delivering ESG targets. Casey commented, “Flexibility has allowed us to recruit people we wouldn’t otherwise be able to hire.”
A new world emerging
Indy Johar called for a radical redefinition of value for real estate, along with fresh approaches to ownership and regulation. “We need to transform the nature of what we think are assets and how we finance them,” he said. He pointed to New York’s High Line as potentially the best real estate deal ever done. A park, that cost £184m dollars to build, and generated £3.48 billion in land value uplift.
The BCO’s response to current challenges
Reflecting the uncertain times in which we are living and working, this year’s seminars took a slightly difference approach. They provided a forum for more intimate exploration of the future BCO research agenda to address the key challenges of the economy, business, technology and ESG and how they impact all aspects of the office sector. Early thinking on each of these themes will be published this summer.
Silicon Docks and beyond
Delegates also had the opportunity to explore the city’s rich architectural heritage, the regeneration of the historic docklands and the headquarters of innovative global companies such as Meta, Microsoft, LinkedIn and Salesforce. We partied at the Guinness Storehouse, which brings to life the history, heart and soul of one of Ireland’s finest exports.
Investing in young talent
The BCO’s fast growing NextGen community played an important role in this year’s conference. The BCO was thrilled to welcome 140 NextGen members – all under the age of 35 – to the event, where they enjoyed a series of dedicated events and networking opportunities, alongside the core programme.
A focus on mental health and wellbeing
Mental health and wellbeing remain front of mind in the world of work, and the wider office sector. Throughout this year’s event, the BCO chose to represent Samaritans. The charity provides free support to anyone in emotional distress, struggling to cope or at risk of suicide, 24 hours a day, 7 days a week. The Annual Cycle Challenge saw riders cover 280 miles in over 3 days, raising £21,967 for Samaritans. They surpassed the £20,000 fundraising target, thanks to the support of more than 300 individuals.
For more conference highlights, check out the hashtag #BCOconference on the BCO’s Instagram and Twitter feeds. You can view the official photo album here.
Next stop, Birmingham
Next year’s BCO Annual Conference will take place in Birmingham, in Spring 2023. The UK’s second largest city is set for a bold reinvention over the next 20 years. Offices have a pivotal role to play in its growth. Chairing the 2024 Conference will be Peter Crowther, Property Director at Bruntwood SciTech, current Junior Vice President of the BCO.
Tickets will go on sale for BCO members in November 2023 and will be available to the general public in January 2024.
What we learned from the BCO Annual Conference 2022
For the first time since 2019, the BCO’s Annual Conference returned to an in-person event, attracting over 800 key players from all parts of the office industry to the thriving city of Manchester. The three-day event included an exciting programme of keynotes, plenaries, and site tours which informed our discussions. Here are our key takeaways…
Manchester: one to watch
With this year’s conference taking place in the vibrant city of Manchester, which has transformed itself into a real cosmopolitan powerhouse, it was important to acknowledge the significance of our host city during the conference’s opening session.
Joanne Roney, chief executive of Manchester City Council delivered an inspiring keynote speech, expanding on the opportunities that exist in Manchester – be that through science, culture, education, or industry – all affecting the world of offices and relevant infrastructure.
According to Roney, Manchester has been identified by government as one of three UK innovation acceleration hubs. Delegates heard how 100,000 people are expected to reside in the city’s centre by 2026, with engineering, science and digital jobs expected to be a major driver of that growth. This growth and development will naturally impact the city’s requirements for office space.
But Roney also acknowledged the challenges that exist for the industry, specifically creating workspaces that respond to the growing needs of occupiers, where the quality of our commutes and surrounding infrastructure become just as important as the quality of our office space, and where high standards of technology and connectivity have become truly essential.
In Roney’s words: “To create offices that work for collaboration in a thriving city, we have to have to right infrastructure in place - be that through connectivity, digital infrastructure or transport.”
Future-gazing solutions
“There’s never been a more exciting time to be part of the office sector because of the breadth of what we have to deliver in the near future,” said Chris Oglesby, Chief Executive of Bruntwood as he addressed hundreds of delegates from the main stage during a session about transforming office occupancy.
Regardless of their profession, background or expertise, delegates agreed that, following the pandemic, we now have an unprecedented opportunity to readdress the role of the office in our lives. But one focus area remains top of the agenda; how can our buildings encourage innovative and fresh thinking, while introducing greener and more sustainable solutions?
While the pandemic dramatically changed the way we use our offices, and indeed the requirements occupiers now have for their workspaces, the issues of climate change and sustainability remain a key focus for the industry, leading to increased scrutiny of the office’s environmental impact.
As we look to the future, the entire sector has an important role to play in providing buildings and working environments that are better for our planet.
The BCO’s response to recent disruption
In response to the recent disruption across our industry, the BCO kicked off the conference by releasing a position paper proposing updated key design criteria, as part of its most recognised publication, the BCO Guide to Specification.
To reflect the BCO’s industry observations so far, these new design criteria for the office sector reflect the acceleration of recent trends, following the pandemic, changes in ways of working and occupancy rates and the ongoing climate crisis and drive to net zero carbon.
One key element which was discussed, and reflected in the BCO’s recommendations, is office occupancy. With hybrid working, the peak office occupancy in most offices has changed when compared to the most recent BCO occupier density research, carried out in 2018. As a result, the BCO has issued its proposal for a base level occupancy criterion of 10m2 per work setting and a space utilisation of 60% for typical office use.
The paper was well-received by delegates and external audiences who discussed the BCO’s recommendations throughout the various sessions, including the popular session ‘Debate: Fit for the Future’, hosted by Neil Pennell, Head of Design Innovation and Property Solutions at Landsec.
These will be included in the next edition of the BCO’s Guide to Specification, expected later this year.
Investing in young talent
As we drive innovation and change throughout the office sector, the younger generation of talent will be key to bringing fresh ideas to life for the workplace of the future.
The BCO is committed to investing in young talent through its NextGen programme and was thrilled to welcome over xx NextGen members – all under the age of 35 – to this year’s event.
Alongside a dedicated programme of sessions and activities targeted specifically at younger members, this year’s conference offered well-awaited opportunities for face-to-face exchanges and knowledge sharing which left delegates inspired and motivated to drive more change within the sector, across sustainability, technology and wellbeing to name a few.
Next year, the BCO will host a second event alongside the national conference, specifically for its NextGen members and young industry talent.
A focus on mental health and wellbeing
Throughout this year’s event, the BCO chose to represent two key mental health charities, Shout 85258, and CALM.
With the challenges brought on by the pandemic, including prolonged periods of lockdown and isolation, mental health and wellbeing remain front of mind in the world of work, and the wider office sector.
As part of this, workplace wellness has become a key focus area as we consider offices of the future. This naturally became a prominent topic throughout the conference, especially as office designers, builders and occupiers explore how our work environment can encourage healthier lifestyles and act as a magnet for the best and brightest talent.
5 - 7 June, Copenhagen 2019
What we learned from the BCO Annual Conference 2019
This year, the BCO Annual Conference was hosted in a very sunny Copenhagen. Conference Chair Paul Patenall, founding member and director of U+I, invited BCO members to join him in the happiest city in the world to explore the theme of Arbejdsglæde – the Danish concept of ‘Work Life Balance’.
1. Less is sometimes more: Day One reminded us that less is sometimes more when it comes to office design. The world of work is far from what it was 30 years ago, where tall rise buildings were filled with rows of grey desks and basic canteens. Offices today aim to amaze and inspire but Paul’s introduction to the concept of ‘Work Life Balance’ highlighted that the UK market should be careful not to lose the high-quality execution of the ‘basics’ that have earned it a world-class status. Set in Copenhagen, home of the open floorplan and the atrium, we were reminded of the value in creating workspaces with ample space and plentiful access to natural light.
2. Collaboration is key: Managing Director of By & Havn, Anne Skovbro, opened our eyes to the transformative powers of collaboration between local and national government. She reminded us that Copenhagen in the 1990s was a city struggling to keep up with a post-industrial world. The City has since managed to recondition the harbour from a polluted site to one where locals can swim and relax - something delegates saw in action thanks to the city’s heat wave. Who knows, perhaps some delegates donned their own trunks and dived in?
3. Waste not, want not: We were inspired by Bjarke Ingels, founder of BIG. The 44-year-old ‘wunderkid’ told delegates how BIG’s work with the likes of Google and LEGO put the focus on offering solutions to the challenges of climate change. Google’s San Francisco campus, for example, wastes not even ‘a photon of light’ by converting daylight into energy.
4. A place for community: Ingels’ spoke powerfully about creating a place for community within private spaces. For example, BIG’s Copenhagen Power Plant development features an all-weather ski slope on its roof, allowing workers to step away from their desk, come together and slalom away their stress. Denmark’s architecture policy quite literally ‘puts people first’ and Bjarke’s plenary, alongside the City tours available to delegates, demonstrated time and time again how commercial office space can be shared with the public for communal benefit.
5. Forgive, don’t forget: A journey through time with futurist Thimon de Jong taught delegates the value of workplace ‘alumni’ at a point of ‘trust crisis.’ It’s more important than ever, he warned, for businesses to get personal and build real relationships with people. At a point when the average European worker spends less than five years with one company, de Jong suggested treating those who leave as ‘alumni’ not ‘traitors’ and even letting them work from their old desk.
6. “We reached peak slide three years ago”: In an incredible closing panel between Carissa Kilgour (Founder, Co.Lab Workplace Advisory), André Spicer (Professor, Cass Business School), Alexander Kjerulf (Founder and Chief Happiness Officer, Woohoo) and Michelle Marwood (Senior Vice President and Head of Global Corporate Services for EMEA & India, Blackstone), delegates were reminded that happiness at work doesn’t come from gimmicks. Bean bags, slides and ping pong tables might look fun, but don’t generate genuine joy.
7. Purpose, focus, progress: Throughout the conference, it was clear there is no one silver bullet to delivering joy at work. However, Spicer felt it came from people finding purpose in their work, being allowed to focus on it and then seeing it progress. Spicer also said workers should have access to shared and private spaces so different working styles and needs can be catered for. Arbejdsglæde it seems, depends on the individual.
8. Brace yourself for a new world order – beyond the workplace: No account of the BCO Annual Conference 2019 would be complete without a spotlight on the Hague vs Verhofstadt Brexit debate. Barely a seat was left empty as the former Belgium Prime Minister, Guy Verhofstadt MEP, and the former leader of the Conservative Party, William Hague ran delegates through our new political realities. While Verhofstadt lamented the use of the referendum as ‘a bullet in a weapon between the parties,’ Hague warned against the ‘imminent collapse’ facing Britain as politics moves steadily towards smaller, more focused parties. The lesson? Prepare for anything.
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