Happy Customers – Happy Owners: Striking the balance between customer satisfaction and delivering building value growth

The 20-storey 208,000 sq ft building with 206 car parking spaces is already home to Legal & General and Ofwat and provides a range of flexible office space, many of which benefit from 360˚ panoramic views across the city. Completion of the 4.675m refurbishment and development saw a new entrance, reception and atrium abundant in amenities including: on-site bicycle storage, an exclusive glazed atrium and secure car parking facilities.

Our two speakers at the evening’s event are Rob Valentine from Bruntwood, Head of Sales and Asset Management and BCO committee member and Alex Edwards, from Bruntwood, Head of Building and Construction. Using Centre City, Birmingham as a case study, they will discuss the important issue of striking a balance between customer satisfaction and delivering building value growth.

Join us to hear more about this project and enjoy some networking with your fellow BCO members and industry professionals after the tour.

  • Dates : 17/03/2015 - 17/03/2015
  • Times : 17:00:00 - 19:30:00
  • Venus : Bruntwood, Centre City, 5-7 Hill Street, Birmingham, B5 4UA
    Birmingham
  • National : No
  • Region : Midlands
  • Available to non members : Yes
  • Non member price : £25