The report, prepared for the BCO by Hawkins Brown Architects, looks at the historical evolution of reception design and how technology, mobility and a changing work culture are transforming the front of house area into a multifunctional space. The interface between the office and public is getting more sophisticated and sees a space that embraces hospitality services, Wi-Fi enabled collaborative zones and workstations. This trend creates operational challenges such as access control but also offers new opportunities to increase the visibility of the company as well as creating a transitional space that extends the public realm into the workplace.

This report looks at the historical evolution of reception design and how technology, mobility and a changing work culture are transforming the front of house area into a multifunctional space.