There was a total of 1132 responses to the online survey, conducted by YouGov. It looked at the most important office issues and how satisfied workers were with their offices. The key issues for workers were comfort, temperature and lighting. Other important factors were the length of the commute to work and the cleanliness of the office. Openreach (a BT group business) shared their experiences with us in the case study.

The BCO and Savills commissioned this report to look at what workers want from their offices. It is an update on the earlier report published in April 2013. The purpose of this survey was to identify staff preferences and to provide insight into what individual workers really want from their office space.