BCO GUIDE TO POST OCCUPANCY EVALUATION

This Guide examines the benefits of the Post Occupancy Evaluation (POE)

Post-Occupancy Evaluation (POE) was first introduced some 40 years ago. However, in 2007, it had only recently begun to make an impact on the agenda of occupiers, designers and developers, not only in the UK and USA, but throughout the world.

The relationship between office space and business performance has been a keenly researched theme of the BCO since the publication in 2005 of "The Impact of Office Design on Business Performance". Building upon the conclusions of this seminal research report, this new guide is designed to raise awareness of the benefits of POE and to make it accessible to the occupiers, developers and designers by providing practical advice on how they can instigate their POE studies.

"Our objective in developing this Guide is to raise awareness of the benefits of POE, making it accessible by providing practical advice on how you can instigate your own POE studies. Richly illustrated and supported by case study material the Guide explains how to develop and conduct POE surveys, how to analyse and interpret feedback and how to share results so that any lessons learned may be put into practise."
Gordon Carey, careyjones chapmantolcher
BCO President 2007-08

CONTENTS
1.0 Background
2.0 The Business Case for POE
3.0 The Main Methods of POE
4.0 Understanding Surveys and Statistics
5.0 Case Studies

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